He is a successful private entrepreneur, and his carefully managed enterprise has the national first-class property management qualification. The projects cover residential property, commercial property, tourism real estate, office building, industrial parks, hospitals, institutions and institutions, and many other fields.
He, a demobilized soldier, has always followed the style of the army, with strict discipline and excellent style of soldiers, and interpreted the advanced nature of Communist party member with practical actions of stressing party spirit, emphasizing character and setting an example.
He is a respected entrepreneur who interprets charity from his own field and leads enterprises to interpret charity with his own actions; He believes that charity is a kind of morality and a sublimation of the spirit of responsibility.
He is Chen Yizhong, the 49-year-old chairman and general manager of Chongqing Eternal Property Management Co., Ltd.. Since its establishment in 2003, this low-key property company, under his leadership, has won wide acclaim from customers with accumulated promotion for more than ten years, and its industry reputation has penetrated into thousands of households.
Because of concentration, so professional; Because of professionalism, it is excellent; Trust because of Excellence. After 14 years of hard work, with the development of Eternal Property, honors are flying like snowflakes. The company has been awarded the titles of member unit of Chongqing Property Management Association, vice-president unit of Jiangbei District Property Management Association, vice-president unit of Banan District Property Management Association, member unit of Yubei District Property Management Association and vice-president unit of Chongqing Charity Federation Volunteer Corps, and has won the honors of "Top Ten Enterprises", "Advanced Unit", "Excellent Grassroots Party Organization" and "Advanced Branch" for many years. Chen Yizhong has also been awarded the honor of "outstanding individual learning from Lei Feng" and outstanding party work and outstanding president of Jiangbei Housing Management Bureau Party Committee and Jiangbei Property Association.
However, among the many titles of Chen Yizhong and his company, the most appropriate, warm, simple and sincere ones are "contemporary living Lei Feng" and "grassroots philanthropist" in the minds of employees. He interprets responsibility, lights up life with great love, and casts eternity with charity. To this end, our reporter recently interviewed Chen Yizhong and Eternal Man with great reverence, which made us deeply feel the eternal and strong humanistic spirit and charitable feelings.
Quality service lays the foundation for success.
When it comes to property, many people may still be impressed by the customer service downstairs, smiling and showing eight teeth, and the security guard standing straight. In fact, property plays a very important role in our daily life.
"We are an ordinary service industry, dealing with the trivial things of ordinary people all day. We are also an extraordinary industry, closely linked with thousands of households. We use a fiery heart to help the Chinese dream, labor beauty, modern international metropolis and civilized community, which is the value created by property owners. " Chen Yizhong said so affectionately.
As a large-scale service enterprise with national first-class property management qualification and independent legal person qualification engaged in professional property services, Eternal Property passed the ISO 9001: 2008 quality certification in May 2011, adhered to the enterprise development goal of "building Eternal Property Management brand and creating excellent property management industry", practiced the entrepreneurial spirit of "thinking with your head, feeling with your heart and putting it into action quickly" with practical actions, and sublimated and summarized the advanced corporate culture concept that adapts to your own development.
According to reports, the projects managed by Eternal Property currently cover residential properties, commercial properties, tourism real estate, office buildings, industrial parks, hospitals, institutions and institutions, with a management area of 3 million square meters. In terms of property services, all communities have achieved good results, and have been praised by the competent authorities for many times, and have been widely praised by community owners. It is particularly worth mentioning that he was awarded the title of "Excellent Building" by Jiangbei District Housing Management Bureau during his management of the office building of Chongqing Forestry Bureau and Morin Garden (the family area of Forestry Bureau).
In order to further lay the foundation stone of service, Eternal Property has continuously strengthened enterprise management, diversified channels and improved the service management system. Chen Yizhong said that the most direct way for owners to express satisfaction with a property company is the charging rate, while the charging rate of residential areas managed by Eternal Property Company is above 95%. Among them, the management of Chongqing Garrison Military Administrative Zone and cadre residential quarters, the property fee rate reached 98%, and the satisfaction of the owners was 95%.
"Dedicated service is the foundation of property enterprises. For property owners, choosing this industry is doomed to be down-to-earth and hard-working. " Chen Yizhong hit the nail on the head about the secret of Eternal Property’s impressive performance. In Chen Yizhong’s view, the key reason is that they have done a good job in service and constantly improved their service management system. He told reporters that the business philosophy of Eternal Property Company is "to create value for the owners from the details, talents are the company’s most precious wealth, and standardization, institutionalization and specialization are the company’s foundation", adhering to the service concept of "taking honesty as the foundation, taking quality as the foundation, and taking Dexing as the company", adhering to the work style of "enthusiasm, thoughtfulness, patience and meticulousness", and constantly promoting the cyclic improvement and effective improvement of enterprise service quality, towards building services.
During the conversation, Chen Yizhong has always stressed the need to "build a boutique in the property management industry", to achieve the best level within his ability, and to present the most professional side and truly be an industry model. His words are sincere and passionate, from which we feel his hope and love for the property industry, and let us believe that the future of the property industry is infinite, and the eternal future will surely sail far and wide under his leadership.
Corporate culture casts the soul of development
"A well-educated enterprise is a competitive enterprise". Zhou Junwen, secretary of the Party branch of Eternal Property Company, told reporters that in every step of the development process of Eternal, the cultivation and construction of corporate culture have never been forgotten. "Strong quality inside, plastic image outside" is not a slogan for eternity. Whether it is staff training, cultural life, emotional communication … it is the cornerstone of eternal and steady development.
Although Eternal Property is a purely private enterprise, its organizational structure is very standardized. In 2006, the company formally established a trade union organization, adhered to the corporate purpose of "people-oriented, service creates value, and cooperation breeds brilliance", listened to the opinions of employees extensively, earnestly did practical things for employees, did good deeds, solved their worries, established employees’ status as masters of the company, mobilized employees’ enthusiasm, enhanced enterprise cohesion, and promoted the harmonious development of enterprises.
According to Wei Shiying, the chairman of the company’s trade union, the company’s party Committee has integrated the party building work with corporate culture, constantly improved the relevant systems for corporate culture construction, and formed a good situation in which the party, government, industry and youth league work together. Improve and expand the scientific human resource management mechanism and long-term training mechanism, conduct special training on corporate culture for middle-level and above cadres and outstanding employee representatives, and do a good job in corporate culture publicity and pre-job training for new employees; Concerned about the physical and mental health of grassroots employees, organize and carry out high-temperature cooling condolences every year; Buy condolences for every female employee and send them to every female employee on March 8 every year; Adhere to cultural momentum, cultural education, and organize colorful cultural and sports activities such as employee fun games and employee birthday parties around major festivals and company events, cultivate and practice the core values of the enterprise, unite people’s hearts and build an external image.
In addition, in order to let employees feel the warmth of the eternal trade union, the company also vigorously carried out send warm activities, doing practical things for employees by all means, visiting sick employees, expressing condolences to employees or their immediate family members for their death, and celebrating their marriage. By the end of 2016, the company had expressed condolences to the sick hospitalized employees for 47 times, the employees’ immediate family members died for 27 times, and the employees themselves and their immediate family members got married for 16 times.
While strengthening the construction of corporate culture, Eternal Property has also tried its best to create community culture and promote harmonious community condominium and co-construction, which has significantly improved the living environment of the residents and greatly improved the property service level and industry satisfaction. Although Eternal Property is a private enterprise, they do not forget their social responsibilities. Based on the characteristics of the project and the actual situation, various property management offices carry out various community cultural activities with rich contents, such as cultural performances, warm greetings and convenience services, etc., build a platform for community cultural exchange, enhance the communication between the property and the owners, and promote the cultivation of the owners’ living values, environmental awareness and public morality awareness, so as to subtly influence the overall quality of the owners and create a harmonious, civilized and healthy home atmosphere.
Eternity is a big family, and I hope all employees can feel the harmony and warmth at home. Chen Yizhong said this and did the same. In his eyes, every employee in the company is his new brother and sister. No matter how busy he is, he will put down his work and communicate face to face with employees to understand their state of mind and solve their life problems. When an employee is sick or has difficulties, he will personally call to greet or visit, help the employees with difficulties to solve the practical difficulties in their families and let them work with peace of mind; I personally send a greeting card to my employees’ birthdays, and send my sincere wishes … For more than ten years, Chen Yizhong has always cared for and cared for every member of the company, turning the warm current that employees have risen from the bottom of my heart into great enthusiasm for work, and helping them to move forward forever!
Set a spiritual benchmark with great love
When love and responsibility become a habit, the moral power derived from it will be set up as a spiritual benchmark to inspire society. When the warmth of the enterprise radiates to everyone who needs help, the spirit of the enterprise must be extremely warm.
The real risk of an enterprise lies not in its benefits, but in its honesty and social responsibility. In Chen Yizhong’s view, the biggest social responsibility of entrepreneurs is to manage their own enterprises first. Eternity can stimulate the enthusiasm of the team, make employees develop, and improve their living standards and welfare on the basis of ensuring their employment. This is the greatest charity of entrepreneurs.
According to Zhou Junwen, in those days, although Chen Yizhong had a good unit after returning from the army, he didn’t forget his oath, and he still helped his colleagues and neighbors in his behavior. When he saw the peak of migrant workers going to work in cities, in order to help the government solve problems, he took the initiative to assume social responsibilities and applied to the unit to set up a permanent property company under the permission of policy conditions.
For a company that has just started, he takes the lead in making continuous efforts to create a fair and good competition model in the industry market, uses the enterprise platform to actively attract college students, migrant workers and laid-off workers to re-employment, and actively participates in and drives people around him to contribute to the front line of social welfare undertakings. He personally guided employees to establish the glory of labor, encouraged employees to serve well, and put forward the corporate slogan of "Honesty casts brands and service creates value". In order to standardize the company’s operation and management, the enterprise policy of "people first, build a paradise together" and the standard of "four satisfaction" for owners, employees, developers and competent departments have won the trust of the majority of owners, thus establishing a good reputation in the industry. Nowadays, the company has built a standardized, responsible and excellent enterprise trusted by the owners from one project to the property management of more than 20 projects.
In the 14-year development of Eternal Property, Chen Yizhong is not only a successful leader of private enterprises, but also a "filial son" in the eyes of his parents, and a philanthropist who loves life, is enthusiastic about public welfare and contributes to society.
Looking back at the development process of his enterprise, you can even describe him as "puzzled". In his idea, it seems that the purpose of making the enterprise bigger and stronger is to better serve and contribute to society. At home, he is a "good son" of his parents. Every year on the Double Ninth Festival, he washes his parents’ faces and feet, which has deeply infected his brothers and sisters at home for decades. In the company, he is everyone’s "elder brother". He not only cares about the hardships of employees in all aspects of life, but also makes profits from Weibo for charity and public welfare. Individuals have donated more than 300,000 yuan to the community, and at the same time, he has repeatedly called for leading employees to donate money to left-behind children and empty nesters. Donate warm quilts, cooking oil and rice to Yinhai Scenic Area, Jin Lan Road, Huixing Street, Yubei District; On the "National Day for Helping the Disabled", make personal donations to disabled children; The Double Ninth Festival led the philanthropists of the Volunteer Corps of Chongqing Charity Federation to express their condolences to the elderly in nursing homes. Donated more than 500,000 yuan for earthquake-stricken areas and poor mountainous areas; Carry out targeted poverty alleviation in Youyang County, and carry out activities of donating money to help students ….. Therefore, since 2015, Chen Yizhong has been awarded the honorary title of "National Outstanding Individual Learning from Lei Feng".
"I am a drop of water in the sea, an eternal brick! I sincerely thank Eternity for providing us with a beautiful platform, so that we can have clothes to wear, food to eat and money to use … "This is the most affectionate confession of a cleaning staff in Yanlongshan Shuicheng Community managed by Eternity Property Company to Yanze. On October 18th, 2017, Xiang Yanze stepped on bus No.303 with passion, and arrived at the conference room of Eternal Property Company at nine o’clock on time to attend the "Live Report of the 19th National Congress" organized by the Party branch of the company. On the same day, Xiang Yanze was as excited as more than 20 party member cadres who attended the meeting. He expressed everyone’s voice in simple language. "Eternal Company has developed so rapidly. If we don’t have the correct ideas to lead this enterprise, how can we have such a huge team today? We must believe that our company is called Eternal and will always be in an invincible position!"
A private enterprise can have a bright future of sustainable development, which is closely related to the broad and loving heart of the enterprise legal person. Good is like water, and everything in water conservancy is indisputable. From the hardships of starting a business to today’s glory, from an entrepreneur to a "philanthropist", Chen Yizhong has gone through 14 years of tempering, spreading love all the way, and good fruits are full of branches. His value lies in that charity has been integrated into the system of his enterprise and has become the spiritual benchmark in the daily behavior and industry of all eternal people. Therefore, we have reason to believe that in the new era, with such a force and great love to push enterprises forward, eternal people will surely write a more brilliant new property industry (the power of the example of charity magazine)
Chapter! (Huang Shuying)
Source: Guotai Junan Securities Research
Image source: Pharmaceutical Online
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